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Frequently Asked Questions


What makes CDS different than other options?


City Data Services provides complete cloud-based data management solutions that can be used in a variety of ways, such as applications and end of year reporting. What really sets us apart is our collaboration with you- we work with you to build a system that meets your specific needs. Our open-ended system building allows for the optimization of your workflow so that you can best leverage your time. Most importantly, our data management solutions are proven to work. Our clients appreciate our systems because of how easily they can organize city management. We are trusted and reliable and have been since 2008. We’ll always answer our phones, and our communication is never automated. City Data Services strengthens what you do and makes it more efficient.


Who is CDS?


City Data Services has been serving communities since 2008, providing smart data management solutions to major cities, counties and towns. Our headquarter is located in the San Francisco Bay Area. The mission of City Data Services is assist City and County management and improve the quality of local government – make the place better!


What geographic areas do you serve?


City Data Services works remotely and serves cities and counties throughout the United States.


Do you only serve Cities?


Nope! Our clients are cities and counties; our system users are Staff and your grantees/loan recipients. We build systems so whoever originates the information, puts it into the system.


How do we get started?


Let’s start with a dialogue! Give us a call or email us, 415.572.4572. Once we contract with you, we transfer any and all data from your database, you send us your forms and we start building your system. Within weeks of contracting with us, you and your grantees-loan recipients are working in your system.


Who owns the data and is it being shared outside the bounds of my organization?


You own the data, and we’re here to help you manage it. We protect your data. We don’t share outside of your organization. Read more here: “CDS Policies”.


In short, what does City Data Services’ software do?


City Data Services provides cloud-based, networked grant & loan management software. We provide the tools that return managers to management from data entry staff. CDS systems increase efficiencies in managing public services and housing with the information you need accurately every time and we integrates with HUD’s IDIS. From online applications each step of the way through generating charts for CAPERs; housing construction to long term compliance, inspections and portfolio management, we empower Staff with a system that saves 30% of management time.


Who uses your system?


We believe whoever originates the information, needs to enter the information. That translates into a smart, intuitive system that receives a constant input of current information from your grantees and loan recipients.

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City Data Services - San Mateo, CA
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